From first contact to certification

1. 01

   Assessment

   We review your activity, your requirements, your existing procedures and how ready your business is.

   We map the business's activity, sites and headcount, review existing procedures, and compare the current state against the standard's requirements. The result is a clear picture of what already exists and what needs to be added or changed.

2. 02

   Design

   We design the management system and create the documentation and procedures it requires.

   We design the management system to fit the business's size and activity — not a generic template. We set out policies, roles and responsibilities, and prepare the documentation (procedures, forms, work instructions) the standard requires.

3. 03

   Implementation

   We support the roll-out of the system, train your staff and carry out the necessary internal audits.

   We support the roll-out of the procedures into day-to-day operation, train staff in their role, and run internal audits to catch and correct any gaps before the certification audit.

4. 04

   Certification

   We prepare your business for the audit by the independent certification body and support you until the process is complete.

   We complete the preparation, carry out a final review of the system, and support you during the independent certification body's audit. After certification, the system needs periodic surveillance by the body — we stay available for that next stage.

The certificate is issued by an independent, accredited certification body after its own audit. Certway's role is advisory: we prepare your business for that audit.