All readiness checks

Readiness for ISO 41001 — Facility Management

Assess how close your business is to the requirements of ISO 41001:2018.

22 questions · ~6 min

Anonymous: we don't ask for a name, email or company details. Only the answers are kept, with nothing that identifies you, for statistics.

How to answer

Choose “Yes” only when the requirement is applied in practice and there is documentation or records. “Partly” means it is done informally or not everywhere.

4 Context of the organization

4.1 Have you recorded the internal and external issues (e.g. market, competition, technology, legislation) that affect your facility management system?

4.2 Have you identified the interested parties (customers, employees, authorities, suppliers, etc.) and their requirements?

4.3–4.4 Has the scope of your facility management system been defined in writing (activities, sites, any exclusions), and have the main processes been mapped?

5 Leadership

5.1 Is top management actively involved in the facility management system, providing resources and building it into business decisions?

5.2 Is there an approved facility management policy that suits the business, has been communicated to staff and is available to those who need it?

5.3 Have roles, responsibilities and authorities for the system been defined and communicated?

6 Planning

6.1 Have you assessed the risks and opportunities related to your facility management system and planned actions to address them?

6.2 Are there measurable facility management objectives with owners, resources, a timeline and a way of monitoring them?

7 Support

7.1–7.2 Have you defined the competence required for each relevant role, and do you keep records of training, experience or qualifications?

7.3–7.4 Are staff aware of the facility management policy and of their contribution to the system, and is there a defined way of communicating internally and externally?

7 Do you manage facility data reliably (drawings, equipment, certificates, maintenance history)?

7.5 Are the system's documents and records controlled (approval, versions, distribution, storage, retention)?

8 Operation

8.1 Have the facilities and services (maintenance, cleaning, security, energy, etc.) been recorded, with agreed service levels?

8.1 Is there scheduled preventive maintenance, and are faults and requests logged with response times?

8.1 Are the legal requirements for the facilities met (fire safety, lifts, electrical installations, hygiene)?

8.2 Are the needs of users and interested parties coordinated, and is their satisfaction measured?

8.3 Are external service providers controlled through contracts, performance indicators and regular evaluation?

9 Performance evaluation

9.1 Do you monitor, measure and analyse indicators of facility management service performance and evaluate the results?

9.2 Is there an internal audit programme, and has at least one full internal audit of the system been completed by a competent person?

9.3 Has a management review of the system been held and recorded, with decisions and actions?

10 Improvement

10 Are nonconformities recorded, their causes analysed, and corrective actions taken and checked for effectiveness?

10 Are there documented examples of continual improvement of the system?

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